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Privacy Policy

Effective Date: [date]

Royal Pass respects your privacy and is committed to protecting the personal information you provide through our website www.royalpass.com and mobile application (hereafter "Website and App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information Collection

We collect information that you provide directly to us, as well as information that we collect automatically when you use our Website and App.

1.1. Information You Provide:

  • Name and surname
  • Contact information (email address, phone number)
  • Payment information (as necessary for processing transactions)
  • Car rental-related information, such as driver's license and rental history
  • Feedback and messages sent through our Website and App

1.2. Automatically Collected Information:

  • Device information (device type, operating system, unique device identifiers)
  • IP address and location information (if permitted by your device settings)
  • Information about your interaction with the Website and App, including browsing history, clicks, and site behavior
  • Information collected through cookies and similar technologies

2. Use of Information

We use the collected information for various purposes, including:

  • Providing and improving our services: We use your information to process your requests, manage car rentals, provide support, and improve our services.
  • Processing transactions: We process payments and manage your orders.
  • Communication: We use your contact information to send notifications, updates, and marketing materials, if you have agreed to receive such communications.
  • Personalizing experience: We analyze data about your interaction with the Website and App to enhance user experience and personalize offers.
  • Legal compliance: We use your information to comply with our legal obligations and protect our rights and interests.

3. Information Sharing

We may share your information with the following third parties:

  • Affiliated companies and business partners: Your information may be shared with our affiliated companies and partners to provide services and process your requests.
  • Service providers: We may share your information with service providers who perform functions on our behalf, such as payment processing, data hosting, and analytics.
  • Government authorities: If necessary, we may share your information with government authorities to comply with the law and protect our rights.

4. Information Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures can guarantee absolute data protection.

5. Your Rights

You have the right to:

  • Access: You can request access to your personal information held by us.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request deletion of your information under certain conditions.
  • Restriction of processing: You can request restriction of the processing of your information in some cases.
  • Objection to processing: You can object to the processing of your information in certain situations.
  • Data portability: You can request the transfer of your information to another service provider.

6. Cookies

We use cookies and similar technologies to enhance your experience on our Website and App. You can manage your cookie settings through your browser settings.

7. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website and App. Changes are effective when they are posted.

8. Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at info@royalpass.com or by mail at:

Royal Pass 2509 65th St Brooklyn, NY 11204 United States

9. Additional Provisions

9.1. International Users: If you are located outside the United States, please note that your information may be transferred, processed, and stored in the U.S., where data protection laws may differ from those in your country.

9.2. Links to Other Sites: Our Website and App may contain links to other sites that are not operated by us. We are not responsible for the content and privacy practices of these sites.

9.3. Consent to Data Processing: By using our Website and App, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.